Terms and conditions

UniqFloor  and its associated companies, aims to give you the best possible value and service at all times. The following Terms and Conditions will explain how we will deal with your order and you should read them carefully. They can be viewed at any time by clicking the Terms and Conditions link at the footer of web page.

By purchasing through this website you are entering into a legally binding contract with us. This means that both you and we have rights and commitments. If you are unsure of your rights and commitments now or at any time during the settlement please seek some individualistic advice. If you are not 18, you may use the website only with the involvement of a parent or guardian.

The information on this website is given in good faith and Uniq Floor s cannot accept responsibility for any loss or damage arising from the information or its use or misuse.

Your consumer rights are different when you buy online and these Terms and Conditions may not apply to, or may be different for, purchases made in one of our shops.


All orders are subject to availability.

Payment Terms

All prices and charges on this website are in UK Pounds Sterling.

Website Imagery

Please be aware all product imagery on our website is accurate to the best of our knowledge. In rare cases there may be errors in products matching the images on display, if you feel there is an error or you would like to check with us, simply call or contact us through email.

Colour representation of the product images is not guaranteed, we always recommend ordering a sample or visiting your local floor coverings showroom to see the product for yourself.

Cancellations and Returns

Please contact the relevant store dealing with your order to cancel.

Internet Orders

If your order has not been delivered and you wish to cancel it you can do so in one of the following ways:

Online: please contact our Customer Service Team

Store: contact your local store who serviced your order (local store contact details can be found on our order confirmation email).

One of the team will check the status of your order and confirm if the cancellation is possible.

Company Information

Uniq Floor

85 Middlebeck Drive Arnold,



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